MISSION STUDIOS

Privacy Policy

1. Who We Are
Mission Studios is the data controller responsible for your personal data.
Business Name: Mission Studios
Registered Address: 2 Wood st, Mansfield NG18 1QA
Phone: 07702948513

2. The Information We Collect
We may collect and process the following personal data:
Personal Identification Information
Full name
Date of birth
Contact details (email, phone number, address)
Emergency contact information
Health & Safety Information
Relevant medical conditions disclosed for participation in classes
Injury history where voluntarily provided
Booking & Payment Information
Class bookings
Purchase history
Payment details (processed securely via third-party providers — we do not store full card details)
Website & Technical Data
IP address
Browser type
Usage data via cookies
Media Content
Photos or videos taken during classes or events (where consent has been given)
CCTV Footage
Images recorded in communal areas of the studio for safety and security purposes.

3. How We Collect Your Data
We collect data when you:
Book classes or courses
Purchase bundles or products
Complete waivers or registration forms
Subscribe to emails
Contact us directly
Attend our premises (via CCTV)
Use our website

4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – To deliver booked services
Legal obligation – Health & safety compliance
Legitimate interest – Running and protecting our business
Consent – For marketing emails and media use
You may withdraw consent at any time.

5. How We Use Your Information
We use your information to:
Manage bookings and memberships
Deliver classes safely
Communicate important updates
Process payments
Send marketing
Improve services
Maintain security through CCTV
Comply with legal obligations

6. Marketing Communications
We will only send marketing emails where you have opted in or where lawful under legitimate interest.
You can unsubscribe at any time by:
Clicking “unsubscribe” in emails
Contacting us directly

7. CCTV Monitoring
Mission Studios operates CCTV systems within public areas of the premises for safety, crime prevention and property protection.
Cameras are not installed in private areas such as toilets or changing facilities.
Footage is stored securely, retained only as necessary, and may be shared with law enforcement if required.

8. Sharing Your Data
We may share data with trusted third parties including:
Booking system providers (e.g. Gymcatch)
Payment processors
Email marketing platforms
Accountants or professional advisors
Legal authorities (if required)
All third parties are required to process your data securely and in line with UK data protection laws.
We do not sell your personal data.

9. Data Retention
We retain personal data only as long as necessary to:
Provide services
Meet legal or insurance requirements
Resolve disputes
Inactive customer records may be securely deleted after a reasonable period.

10. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
Unauthorised access
Accidental loss
Alteration or disclosure
Access to personal data is limited to those with a legitimate need.

11. Children’s Data
For participants under 18, data is collected with parental/guardian consent.
We take additional care to safeguard children's personal information.

12. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure (where applicable)
Restrict processing
Object to processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact: [email protected]

13. Cookies
Our website may use cookies to improve user experience and track analytics.
You can control cookie settings via your browser.

14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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