MISSION STUDIOS
Terms and Conditions
Last updated: January 26
By booking or attending classes, workshops, courses or events at Mission Studios, you agree to the following Terms & Conditions.
1. Booking & Payment
All classes, courses and workshops must be booked in advance via our booking system.
Full payment is required at the time of booking to secure your place.
Spaces are limited and operate on a first-come, first-served basis.
2. Cancellations & Refunds
Class passes and course bookings are non-refundable unless otherwise stated.
If you cancel within the permitted notice period (as stated on your booking), your class credit will be returned to your account for future use.
Late cancellations or no-shows may result in loss of the session credit.
Mission Studios reserves the right to cancel or reschedule sessions due to low numbers, instructor illness, or unforeseen circumstances. In such cases, a class credit or transfer will be offered.
3. Participation & Health
All participants must ensure they are medically fit to take part in physical activity.
You must inform your instructor of any injuries, medical conditions or pregnancy before participating.
Participation is at your own risk.
Mission Studios accepts no liability for injuries sustained during classes except where caused by proven negligence.
You are responsible for working within your own physical limits.
All attendees are required to fill out a waiver form before participation and can find the forms by clicking the link:
New attendees will be prompted to fill out these forms within the description of the class/course, in email communications and signage within our studio spaces.
4. Under 18s
Participants under 18 must have parental or guardian consent.
Mission Studios reserves the right to restrict certain classes or styles based on age appropriateness.
5. Studio Conduct
We are a respectful, inclusive community.
Aggressive, inappropriate, or disruptive behaviour will not be tolerated.
We reserve the right to refuse entry or remove individuals from the premises without refund where behaviour is deemed unsafe or inappropriate.
6. Clothing & Safety
Participants must wear appropriate clothing for their chosen class.
Jewellery must be removed for safety reasons.
Heels classes are strictly 18+.
7. Late Arrival
For safety reasons, entry may be refused if you arrive late and miss the warm-up.
No refunds will be issued for refused entry due to lateness.
8. Personal Property
Mission Studios accepts no responsibility for loss, theft or damage to personal belongings.
All items are brought onto the premises at your own risk.
9. Damage to Property
Customers may be held responsible for damage caused through misuse, negligence or failure to follow instructor guidance.
10. Media & Photography
Photos and videos may occasionally be taken for promotional purposes.
If you do not wish to appear in media content, you must notify a member of staff in advance.
11. CCTV
CCTV operates within communal areas of the premises for safety and security purposes.
Full details are available in our Privacy Policy.
12. Changes to Schedule
Mission Studios reserves the right to:
Change instructors
Adjust class times
Amend timetables
Modify pricing
Where possible, reasonable notice will be given.
13. Membership discount coded
Membership discount codes are subject to their own specific terms, including minimum term agreements where stated. Mission studios holds the right to terminate or change our membership code offerings.
Missed sessions are not transferable unless explicitly outlined.
14. Limitation of Liability
Mission Studios’ total liability for any claim shall not exceed the amount paid for the relevant service.
Nothing in these Terms limits liability for death or personal injury caused by negligence.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
